Ben co-founded Avius in 2006, a leading Voice of Customer (VoC) solution helping organisations capture real-time guest feedback and turn insights into action. Under his leadership, Avius has grown into a trusted global provider for high-footfall businesses - from attractions and airports to retail and hospitality. Current clients include Legoland, Madame Tussauds, Atlanta Airport, Philadelphia Airport, and Malaysia Airports, with the company continuing to expand its global reach.
Outside of work, Ben is a passionate golf enthusiast who enjoys spending time on the cruise whenever he can.